Last updated: January 2024

1. Acceptance of Terms

By accessing and using the Mountain Tea & Souvenir Shop website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, please do not use our website.

2. Products and Services

We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions, colors, or other content is accurate, complete, or error-free. All products are subject to availability.

3. Pricing

All prices are listed in Nepali Rupees (NPR) and are subject to change without notice. We reserve the right to modify prices at any time. In case of pricing errors, we reserve the right to cancel orders placed at incorrect prices.

4. Orders and Payment

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel any order at our discretion
• Payment is required at the time of order or upon delivery (COD)
• You agree to provide accurate and complete information when placing orders

5. Shipping and Delivery

We aim to deliver products within the estimated timeframes, but delivery dates are not guaranteed. We are not liable for delays caused by circumstances beyond our control, including but not limited to weather conditions, strikes, or carrier issues.

6. Returns and Refunds

Please refer to our Returns page for detailed information about our return policy. By making a purchase, you agree to the terms outlined in our return policy.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Mountain Tea & Souvenir Shop and is protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission.

8. User Conduct

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to any part of the website
• Interfere with the proper functioning of the website
• Use any automated means to access or collect data from the website
• Impersonate any person or entity

9. Limitation of Liability

To the fullest extent permitted by law, Mountain Tea & Souvenir Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products.

10. Indemnification

You agree to indemnify and hold harmless Mountain Tea & Souvenir Shop, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the website or violation of these terms.

11. Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after any changes constitutes acceptance of the modified terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of Nepal. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Nepal.

13. Contact Information

For questions about these terms, please contact us at:

• Email: mountainteaandsouvenir@gmail.com
• Phone: 9856038566
• Address: Pokhara 6, Lakeside, Nepal